Refund Policy

Effective Date: January 20, 2025

At Health Med Affairs, we are committed to providing high-quality services and ensuring customer satisfaction. If you are not satisfied with the services provided, we are here to help resolve any issues. Please review our refund policy below:

1. Eligibility for Refunds

We offer refunds for services under the following circumstances:

  • If there was an error on our part in providing the agreed-upon services.
  • If services were not delivered as expected or requested.
  • If you have experienced an issue related to billing or payment processing.

2. Refund Requests

To request a refund, please contact us at Info@healthmedaffairs.com or +1 (512) 779-4529 within 7 days of receiving the service. You will need to provide:

  • Your name, contact information, and transaction details.
  • A brief explanation of the issue you experienced with the service.

3. Refund Process

Once we receive your refund request, we will review the case and notify you within 3-5 business days of the decision. If your refund is approved, it will be processed to the original payment method.

4. Non-Refundable Services

Certain services may not be eligible for a refund, including but not limited to:

  • Services that were already delivered as per your request.
  • Services purchased and accessed beyond the applicable refund window.
  • Custom or non-standard services that were provided as agreed.

5. Adjustments or Credits

In cases where a full refund is not applicable, we may offer a partial refund or a credit toward future services, depending on the situation.

6. Changes to This Refund Policy

Health Med Affairs reserves the right to update or modify this Refund Policy. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy or wish to request a refund, please contact us at:

Email: Info@healthmedaffairs.com
Phone: +1 (512) 779-4529
Address: 5900 Balcones Drive #19551, Austin, TX 78731

Thank you for choosing Health Med Affairs. We appreciate your trust in our services and are here to assist you with any concerns.