Medical Virtual Assistant Services
Innovative, HIPAA-Compliant Support to Advance Your Practice
At Health Med Affairs, we offer reliable medical virtual assistant services to relieve your administrative pressure so you can focus on patient care.
Our virtual medical staff are trained in healthcare tasks and HIPAA-compliant operations
Medical Virtual Assistant?
What Is a Medical Virtual Assistant?
A medical virtual assistant is a remote professional who completes healthcare administrative work starting from various tasks.
With scheduling appointments, record management, and insurance verification duties, an MVA—a virtual medical receptionist- can help maintain office efficiency without requiring internal full-time hires.
Why Choose a Virtual Medical Billing Assistant from Health Med Affairs?
Here are a few reasons why our virtual billing assistants are a great choice for your practice:
HIPAA-Compliant and Secure
Every virtual billing assistant at Health Med Affairs undergoes HIPAA compliance training to ensure your patients’ data is always secure.
Experienced and Skilled
Our assistants have experience in healthcare billing and have gone through a thorough vetting process to ensure they meet your practice's needs.
Smooth Integration into Your Practice
Your virtual assistant will fit right into your practice’s workflow, handling tasks like insurance verification and patient payment plans quickly and efficiently.
Our core services include
Tasks Our Medical Virtual Assistant Handles
Our medical virtual assistants are trained to manage many tasks, including:
Insurance Verification & Prior Authorizations
Trust us to sort out time-draining insurance calls, validations, and pre-approvals.
Medical Billing Support
Our VAs specialize as medical billing virtual assistants and help with coding, charge entry, claim submissions, and basic denial management.
Scheduling Appointments & Follow-Up with Patients
We handle calendars and book appointments. We also send reminders to reduce no-shows.
Medical Transcription & Documentation
We oversee charting, transcription, and accurate documentation to keep your EHR current.
Patient Communication
From managing incoming calls to responding to messages, our virtual medical staff keeps your patients informed and engaged.
Inbox and Call Management
Arranged in boxes and skillfully directed, calls facilitate smooth communication all around.
Platforms
Platforms Our Assistants Work With
Our assistants are trained to handle tasks on many Electronic Health Record (EHR) platforms, including:
- Epic
- eClinicalWorks
- Athenahealth
- Kareo
why choose Us
Full Support for Your Virtual Assistant
Save Time & Money
Reduce patient staffing expenses, avoid expensive recruitment processes, and eliminate the need for additional office space. Our virtual assistant medical billing team supports your practice with remote help.
Concentrate on Patient Care
It means that your in-house team returns to doing what they do best: caring for patients and providing excellent medical services.
Enhanced Communication
Medical virtual staff maintain accurate records and manage information appropriately, enhancing the co-working environment in health care with better patient care.
Improve Patient Experience
Patients are received by amiable, trained professionals who handle calls, book appointments, and carry out follow-up calls with empathy and precision.
Benefits
Let’s Get Started
The support you need is just a click away. Take the stress out of your workday by partnering with a medical virtual assistant who values your achievements as much as you.
Real Providers
Real Results from Real Providers
“Health Med Affairs’ medical virtual assistants have helped our practice. They’ve taken care of the busy work, allowing us to spend more time with patients. Our office is more organized, and our patients are happier.”
(Dr. John Smith, Family Medicine Practice)
“The team at Health Med Affairs has been a game-changer for our telehealth practice. We can now handle more appointments and provide a better patient experience. We don’t have to worry about hiring full-time staff!”
(Dr. Sarah Lee, Telehealth Provider)
