Terms & Conditions
Last updated: November 3, 2026
Agreement to Terms
By accessing or using the website and services of Health Med Affairs, you agree to be bound by these Terms & Conditions. These terms govern your use of our medical billing, coding, credentialing, and revenue cycle management services.
If you do not agree with any part of these terms, you should not use our services or website.
Use of Our Services
Health Med Affairs provides AI-powered medical billing and RCM solutions designed to support healthcare providers in managing their revenue cycle efficiently.
By using our services, you agree to:
- Provide accurate and complete information
- Use our services only for lawful healthcare and business purposes
- Comply with all applicable laws, regulations, and payer requirements
- Maintain the confidentiality of any login or account credentials
We reserve the right to refuse or terminate services if misuse or violation of these terms is identified.
Scope of Services
Our services include, but are not limited to:
- Medical billing and claims processing
- Medical coding and compliance support
- Credentialing and payer enrollment
- Accounts receivable management
- Revenue cycle optimization
- AI-assisted billing analysis and reporting
Specific service details, deliverables, and timelines may be outlined in separate agreements or contracts with clients.
Client Responsibilities
To ensure optimal performance and accurate billing outcomes, clients are responsible for:
- Providing complete and timely patient and insurance information
- Ensuring documentation accuracy for coding and billing
- Responding to requests for additional information or clarification
- Maintaining compliance with healthcare regulations and payer policies
Failure to meet these responsibilities may impact billing results and turnaround times.
HIPAA Compliance
Health Med Affairs maintains administrative, physical, and technical safeguards designed to meet HIPAA requirements for Protected Health Information (PHI). When we handle PHI for a client, we act as a business associate under a signed Business Associate Agreement (BAA).
- All sensitive data is handled with strict confidentiality
- Access is limited to authorized personnel only
- Secure systems and encryption are used for data protection
Both parties agree to comply with applicable healthcare privacy and security laws.
Use of AI and Technology
We utilize advanced AI technologies to improve billing accuracy, reduce errors, and enhance operational efficiency.
By using our services, you acknowledge that:
- AI tools assist in data analysis, claim validation, and workflow automation
- Final oversight is performed by qualified professionals
- AI systems are designed to meet compliance and security standards
These technologies are used to improve outcomes, not replace professional judgment.
Payments and Fees
Service fees, billing terms, and payment structures will be defined in individual service agreements.
- Payments must be made according to the agreed terms
- Late payments may result in service delays or suspension
- Additional services outside the agreed scope may incur extra charges
We reserve the right to update pricing with prior notice where applicable.
Limitation of Liability
Health Med Affairs strives to provide accurate and efficient services. However, we are not liable for:
- Delays caused by third-party payers or insurance companies
- Denials resulting from inaccurate or incomplete information provided by clients
- Regulatory changes affecting reimbursement or billing practices
- Indirect or consequential damages related to service use
Our liability is limited to the extent permitted by applicable law.
No Guarantee of Results
Payers make all reimbursement and enrollment decisions. Health Med Affairs does not guarantee payment of any claim, a specific collection rate or revenue increase, or the approval or timing of any credentialing or enrollment application. Figures shown on this website are examples or past results, not a promise of future performance.
Confidentiality
Both parties agree to maintain strict confidentiality of all sensitive, proprietary, and healthcare-related information.
- Information will not be disclosed without consent unless required by law
- Security measures are in place to protect all shared data
- Confidentiality obligations continue even after termination of services
Termination of Services
Either party may terminate services based on agreed terms or notice periods outlined in the service agreement.
We reserve the right to suspend or terminate services if:
- Terms are violated
- Payments are not fulfilled
- Misuse of services is detected
Upon termination, all outstanding obligations must be settled.
Intellectual Property
All website content, materials, branding, and technology used by Health Med Affairs are the property of the company.
- Content may not be copied, distributed, or reproduced without permission
- Use of our intellectual property is strictly prohibited without authorization
Third-Party Services
Our services may involve interactions with third parties such as insurance payers or software systems.
- We are not responsible for third-party policies or actions
- Clients agree to comply with relevant third-party terms where applicable
Changes to Terms & Conditions
We may update these Terms & Conditions at any time to reflect changes in services, regulations, or technology.
- Updates will be posted on this page
- Continued use of our services indicates acceptance of revised terms
Governing Law
These Terms & Conditions are governed by the applicable laws of the United States. Any disputes will be handled in accordance with relevant legal frameworks.
Contact Information
For any questions regarding these Terms & Conditions, please contact us:
- Email: Info@healthmedaffairs.com
- Phone: 512-580-6516
- Address: 5900 Balcones Drive #19551 Austin TX 78731
Commitment to Transparency and Trust
Health Med Affairs is committed to delivering reliable, compliant, and AI-enhanced medical billing services. These terms are designed to ensure clarity, fairness, and a strong working relationship with our clients.
By using our services, you agree to work with us in building a more efficient and profitable revenue cycle.